CONTACT H2O PRO SUITE

Talk with people who understand the water business.

Questions about H2O Pro Suite, your dealership, or getting started? Tell us what you need and our team can respond with information relevant to your operation.
Request a Demo

Built around water professionals

Discuss water testing, treatment, service, office operations, or the way your team works today.

One connected platform

Ask how H2O Pro Suite brings your website and business workflows together.
START WITH YOUR QUESTION

The right conversation starts with understanding your business.

Whether you are exploring the software or already planning an H2O Pro Suite deployment, choose the details that help us understand your request.

Product questions

Ask about water quality scoring, treatment recommendations, customers, service, billing, reporting, or Website Studio.

Getting started

Tell us about your type of water business, team and the work you want to bring into one platform.

Existing account questions

For billing, licenses and subscriber account services, use the Client Login and account support tools.
SEND US A MESSAGE

Tell us what you would like to accomplish.

A short explanation is enough to start. Include your company or dealership and the best way to reply.

For subscribers

Already have an H2O Pro Suite subscription? Use Client Login to access account-specific billing, license and support information.

Contact H2O Pro Suite

Complete the form and we will receive your message through the website’s configured email system.

Please share only business inquiry details. Do not include passwords, payment details, or customer water-test records.

WHAT HAPPENS NEXT

A conversation focused on your operation.

Your inquiry gives the team the context to discuss your goals. You can also request a guided demo when you are ready to see the software in action.

Share your needs

Explain the kind of water business you operate and the workflows you want to improve.

Review your questions

We can focus the discussion on the modules and capabilities that matter to your business.

See the workflow

For a product walkthrough, use the dedicated Request a Demo page to tell us what to cover.
BUILT FOR WATER PROFESSIONALS

Technology shaped by real water-industry experience.

H2O Pro Suite combines decades of water-industry work with web and business software experience. The goal is a practical connected platform for small, growing and established water businesses.

One platform, all core features

Team size may shape a subscription plan, but the core platform is not split into locked feature tiers.

Separate dealership installations

Each dealership uses its own H2O installation, first on a setup address and later its chosen business domain.
READY TO LEARN MORE?

See how H2O Pro Suite fits your water business.

Explore the capabilities across the platform, or request a guided walkthrough built around your team’s priorities.
Request a Demo
Explore All Features
CUSTOMERS & SALES

From first inquiry to a lasting customer relationship.

Keep customer details, sales consultations, quotes, and follow-up work connected. H2O Pro Suite brings the people, water systems, and sales activities your team needs into one business workspace.
Explore the Customer & Sales Workflow
Built for water treatment dealerships, sales teams, and service professionals.

One connected customer record

Keep contact details and customer context available across the work your team performs.

From opportunity to next step

Link consultations, water assessments, proposals, and follow-up to the customer relationship.
HOW IT WORKS

One customer relationship. A connected sales process.

Follow each opportunity from the first conversation through assessment, proposal, and the next customer interaction—without treating every step as an isolated record.

Capture the inquiry

Create or identify the customer, record their contact information, and retain the context for the next conversation.

Schedule and consult

Manage the appointment or sales call, capture discovery details, and document property and water-use requirements.

Assess and propose

Connect relevant water-test findings and treatment choices to the consultation, then prepare a customer quote or proposal.

Follow through

Track the outcome, follow-up dates, and related business records so the customer relationship continues after the sale.
CUSTOMER INFORMATION THAT STAYS CONNECTED

See the customer, their water systems, and the work behind every visit.

A customer record is more than a name and telephone number. H2O Pro Suite connects business activity with relevant customer sites, installed equipment, and work history.

Contacts and customer details

Maintain the contact, company, address, and account information your team needs when working with a customer.

Locations and installed equipment

See customer locations and associated water-treatment equipment, including available brand, model, and service details.

A connected customer history

Review relevant quotes, projects, invoices, payments, tasks, and other available records from the customer context.
FROM CONSULTATION TO CUSTOMER PROPOSAL

Give your sales team the full picture.

H2O Pro Suite connects the consultative sale to the water-treatment work itself. Staff can review the customer situation, evaluate suitable options, and move forward with a documented proposal.

Guided sales consultations

Record consultation stages, customer concerns, water source, site conditions, appointment details, and the outcome of the call.

Water results and treatment decisions

Connect the consultation to recorded field-test results, treatment requirements, selected systems, and reviewable recommendations.

Quotes and proposals

Prepare itemized customer quotes, review pricing, issue documents, and connect selected solutions to the proposal workflow where available.

Appointments and follow-up

Keep appointments, follow-up dates, tasks, and the next customer action visible as the sales opportunity progresses.
CONNECT SALES TO THE WORK THAT FOLLOWS

Keep the relationship going after the quote.

Customer records, sales consultations, proposals, water-treatment evaluations, and ongoing service belong in one connected business process. See how H2O Pro Suite supports your team from the first visit onward.
Request a Demo
Explore Treatment Recommendations
Explore All Features
WATER TESTING & QUALITY

Understand the water. Recommend the right next step.

H2O Pro Suite brings water testing, result interpretation, treatment recommendations, and customer follow-up together in one connected workflow. From collecting a sample to documenting next steps, your team has the information it needs in one place.
See the Sample Assessment
Built for water treatment dealers, technicians, and service teams.

One workflow. Every result connected.

Keep samples, measured results, findings, and follow-up linked to the customer record—without disconnected notes.

From findings to recommendations.

Use recorded measurements and relevant guidance to explain what the results mean and document suitable next steps.
HOW IT WORKS

From sample collection to informed recommendations.

Follow a connected process that keeps water-test information available from the first sample through treatment planning and customer follow-up.

Capture the sample

Record the customer, water source, sample location, and tested parameters.

Review the results

Organize measured values and review parameter-specific findings.

Explain the findings

Present meaningful water-quality information and relevant alerts.

Recommend and follow up

Connect suitable treatment options and next steps to the customer history.

WATER QUALITY SCORE

Make complex water results easier to understand.

Show customers how tested measurements connect to an overall score, household water experience, and potential plumbing or equipment impacts. This preview uses fictional readings, not a live customer test.
Loading water quality demonstration
Explore the Complete Water Quality Score
RESULTS THAT LEAD TO ACTION

More than water testing. A complete customer history.

Water testing becomes more useful when your team can find previous measurements, explain important findings, and connect recommendations to the customer relationship.

Organized parameters

Keep test measurements, units, and interpretation together.

Relevant findings

Identify issues worth discussing without confusing informational guidance with enforceable health limits.

Customer test history

Keep previous testing information available for future conversations and service.

Treatment next steps

Turn findings into a clear, documented recommendation and follow-up.

BRING YOUR WATER-TESTING WORKFLOW TOGETHER

Give your team a clearer path from testing to treatment.

See how water-quality information, treatment recommendations, and customer follow-up work together throughout H2O Pro Suite.
Request a Demo
Explore All Features
WATER QUALITY SCORE

Clear results. Meaningful insights.

H2O Pro Suite turns recorded water-test results into an easy-to-understand Water Quality Score. See how tested parameters relate to health and safety, everyday water experience, and plumbing and equipment.
Explore the Sample Assessment

More than a number

Review individual readings, comparison benchmarks, what each result means, and what it may affect—all within one connected assessment.
See the measurements behind the score instead of relying on a single pass-or-fail label.
SAMPLE WATER QUALITY ASSESSMENT

See how H2O Pro Suite explains water-test results

Explore a fictional water test presented with the same detailed measurements, guidance scales, benchmarks, explanations, and reference information used in the product.
Loading water quality demonstration
THE SCORE EXPLAINED

Three ways to understand water quality

The overall score brings together different types of measured water-quality impacts. Each perspective answers a different question.

Health & Safety

Shows how tested health-related parameters compare with the references applicable to each measurement. A favorable score cannot rule out contaminants that were not tested.

Water Experience

Highlights results associated with taste, odor, soap performance, cleaning, fixtures, and the everyday experience of using water.

Plumbing & Equipment

Explains how hardness and other measured conditions may affect plumbing, water heaters, appliances, surfaces, and water treatment.
FROM TEST TO ACTION

From test results to informed decisions

H2O Pro Suite helps water professionals turn measurements into understandable findings and appropriate next steps.

01 Measure

Record the water sample and measured parameters.

02 Understand

Review the score, result scales, explanations, and source references.

03 Take action

Discuss possible treatment, further testing, or follow-up based on the findings.

A helpful assessment—not a safety certification

The Water Quality Score is an aid for interpreting recorded results. It does not replace a complete laboratory analysis, professional judgment, or a determination of regulatory compliance. Untested contaminants cannot be assessed.
SEE THE CONNECTED WORKFLOW

See the complete water-testing workflow

From collecting the sample and entering measurements to sharing results and discussing next steps, H2O Pro Suite keeps water quality work connected.
Request a Demo
Explore Water Testing & Quality
TREATMENT RECOMMENDATIONS

From water-test findings to treatment plans you can explain.

H2O Pro Suite helps water professionals connect measured results, site conditions, and available equipment to develop treatment options that can be reviewed, compared, and presented with confidence.
See How Recommendations Work
Designed for residential, commercial, and industrial water-treatment workflows.

Grounded in water testing

Build treatment requirements from recorded water conditions and customer assessment details.

Evaluated against real-world requirements

Account for treatment capabilities, hydraulic requirements, equipment readiness, and missing information.
HOW IT WORKS

From water analysis to a reviewed recommendation.

Water Quality and Sales Calls work together so your team can use recorded findings, site assessments, and equipment information in a consistent recommendation workflow.

Start with measured water conditions

Use recorded water-test results and assessed treatment needs to establish what the system must address.

Confirm the property and water supply

Review source type, service and backwash flow, plumbing, and installation requirements.

Match treatment needs with suitable systems

Evaluate configured dealer equipment, including branded or multi-stage systems, for treatment capability, sizing, operating limits, and engineering readiness.

Review and select a solution

Compare suitable options, review the reasoning, and resolve missing details before proceeding to a proposal.
ENGINEERING & EQUIPMENT

Not just a product suggestion. A system fit and readiness check.

The right treatment must fit the water, property, and equipment. H2O Pro Suite evaluates configured systems, operating limits, flow requirements, and whether the information needed to support a recommendation is available.

Treatment requirements

Identify the treatment capabilities needed from the water findings, rather than choosing equipment by product name alone.

Flow and backwash

Consider required service flow, available source/backwash flow, and whether the planned treatment stages can be supported.

Equipment configuration

Where configured, review media, vessels, control valves, tank sizing, components, and applicable operating details.

Site installation conditions

Review plumbing size and type, water pressure, drain and power availability, and practical installation constraints.

Missing information and blockers

Surface incomplete inputs, incompatible equipment, or engineering constraints instead of silently presenting an unverified solution as ready.
YOUR DEALERSHIP. YOUR EQUIPMENT.

Recommend the systems your dealership actually offers.

Use dealer-configured equipment profiles, preferred brands, and familiar system combinations alongside other eligible recommendations. A saved configuration can represent a complete treatment setup, while the application still evaluates its suitability for the measured water and installation conditions.

City water: softener and carbon

When a test indicates hardness and chlorine, a dealer can use a preconfigured softener-and-carbon combination from the equipment line they sell, sized and checked for the actual application.

Well water: established treatment setups

For iron, manganese, sulfur, hardness, or other well-water concerns, a dealer can offer its preferred configured equipment or treatment stages when test results, source flow, and engineering checks support the selection.

Dealer equipment and brand preferences

Keep supplier, model, dealer product preferences, equipment assemblies, and availability in the recommendation process. The dealer's preferred choice does not bypass compatibility, sizing, site requirements, or missing-data checks.
WHAT THE RECOMMENDATION SHOWS

Clear options. Supporting details. A path forward.

Compare suitable options, including preconfigured dealer systems and alternatives, with the relevant equipment stages, engineering information, and reasons behind the recommendation.

Recommended systems and alternatives

Review eligible recommendations, including dealer-preferred branded configurations and alternative treatment approaches.

Engineering details and recommendations

Inspect available sizing and component information, key requirements, and reasons an option was ranked or blocked.

From selected solution to customer proposal

Select an eligible solution, complete equipment and pricing information where needed, and carry it into the sales and proposal workflow.

Professional review remains important

A recommendation depends on the available measurements, site assessment, configured equipment, and engineering data. Missing or incompatible information must be addressed before a treatment plan is finalized. This feature supports professional decisions; it does not replace them.
BRING TESTING AND TREATMENT TOGETHER

Give your team a clearer path to the right treatment decision.

See how H2O Pro Suite connects water testing, treatment assessment, customer records, and the steps leading to a proposal.
Request a Demo
Explore Water Testing & Quality
Explore Water Quality Score
  1. Scheduling & Dispatch
  2. Service Routing & Mapping
  3. Invoicing & Accounting
  4. Inventory & Assets

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